Shipping Policy

Last Updated: August 14, 2026

At Creative Chixology,LLC many of our products are handmade, made-to-order, and personalized specifically for each customer. Because of this, processing and shipping times may vary depending on the product, order size, customization, and materials required.

We carefully prepare each order to ensure it is made, inspected, packaged, and shipped with care.

Processing & Production Times

Processing time is the time it takes to create and prepare your order before it is shipped.

Processing times may vary depending on the type of product and the level of customization required.

As a general guideline, orders may take approximately 3–10 business days to process before being shipped. Some products may require additional processing time, particularly highly customized, larger, or more complex orders.

If a product requires a processing time that differs significantly from our general timeframe, the applicable processing time will be noted on the product listing or communicated to you.

Business days do not include weekends or holidays.

Shipping Rates

Shipping rates are based on the total weight of the items in your order.

Our standard shipping rates are:

• 0.0–0.80 lb: $7.99
• 0.81–1.50 lb: $9.99
• 1.51 lb and over: $14.99

Free Shipping

Orders totaling $100.00 or more qualify for free standard shipping.

The free shipping threshold is based on the merchandise subtotal of the order before shipping charges and any applicable taxes, unless otherwise stated.

Shipping costs will be calculated and displayed at checkout based on the shipping weight of your order and whether your order qualifies for free shipping.

Shipping Time

Once your order has been completed and shipped, the shipping carrier's delivery time begins.

Shipping time is separate from processing time.

Estimated shipping times depend on the shipping method selected at checkout and the destination. Delivery estimates provided by the carrier are estimates and are not guaranteed.

Please keep in mind that the total time from placing an order to receiving it includes both processing time and shipping time.

Shipping Methods

Available shipping methods will be displayed at checkout based on the shipping options available for your order.

Shipping charges are separate from the cost of the products and are the responsibility of the customer unless otherwise stated.

Order Tracking

When tracking information is available, it will be provided to you after your order has been shipped.

Please allow some time for tracking information to update after your package has been accepted by the shipping carrier.

Creative Chixology,LLC is not responsible for delays caused by the shipping carrier after the package has been shipped.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your shipping information before submitting your order.

If you realize that you entered an incorrect address, contact us as soon as possible. We will make reasonable efforts to update the address if your order has not yet shipped.

Once an order has shipped, we may not be able to change the delivery address.

Creative Chixology is not responsible for packages delivered to an incorrect address provided by the customer.

Delayed, Lost, or Stolen Packages

Once an order has been shipped and transferred to the shipping carrier, delivery is the responsibility of the carrier.

If your package is delayed, marked as delivered but cannot be located, or appears to be lost, please first check the tracking information and contact the shipping carrier for assistance.

If you need additional assistance, please contact Creative Chixology,LLC and we will do our best to help.

Creative Chixology,LLC is not responsible for packages that are stolen after being confirmed as delivered to the address provided by the customer.

Damaged Packages

We carefully package our products before shipment. However, packages can occasionally be damaged during transit.

If your package arrives damaged, please take photographs of the package and the damaged product and contact us as soon as possible.

Please refer to our Return & Refund Policy for information regarding damaged or defective items.

Weather, Carrier Delays & Other Circumstances

Shipping and delivery may occasionally be delayed due to circumstances outside of our control, including:

• Severe weather
• Natural disasters
• Carrier delays or disruptions
• Holidays and increased shipping volume
• Transportation disruptions
• Incorrect or incomplete shipping information
• Other circumstances beyond our reasonable control

These circumstances may affect estimated delivery dates.

Multiple-Item Orders

If an order contains multiple products, we may ship the items together or separately depending on product availability, processing requirements, size, weight, or other circumstances.

If items are shipped separately, you may receive separate tracking information.

Local Pickup or Delivery

If Creative Chixology,LLC offers local pickup or local delivery, availability, fees, scheduling, and pickup/delivery instructions will be provided separately when applicable.

International Shipping

If international shipping is offered, customers are responsible for any applicable customs duties, taxes, tariffs, import fees, or other charges imposed by the destination country.

Creative Chixology,LLC is not responsible for delays caused by customs or government agencies.

Questions About Your Order

If you have questions about the processing or shipping of your order, please contact Creative Chixology,LLC using the contact information provided on our website.

We appreciate your patience and understanding as we carefully create and prepare your order. Every Creative Chixology,LLC order is made and packaged with care, and we appreciate the opportunity to create something special for you.