Terms of service

Terms of Service

Last Updated: August 14, 2026

Welcome to Creative Chixology,LLC. By accessing or using our website, placing an order, or purchasing products from Creative Chixology,LLC you agree to these Terms of Service.

Please read these terms carefully before using our website or placing an order. If you do not agree with these terms, please do not use our website or place an order.

1. About Our Products

Creative Chixology,LLC offers handmade, made-to-order, personalized, and custom products.

Because many of our products are handmade, slight variations in color, texture, grain, finish, size, or appearance may occur. These variations are a natural part of handmade products and are not necessarily considered defects.

Product photographs are provided to give you an accurate representation of our products. However, colors and appearance may vary depending on your device, screen settings, lighting, materials, and other factors.

2. Product Information and Pricing

We make every reasonable effort to ensure that product descriptions, photographs, pricing, availability, and other information on our website are accurate.

However, errors may occasionally occur. Creative Chixology,LLC reserves the right to correct errors, update information, change prices, or modify product availability at any time without prior notice.

We reserve the right to limit quantities or discontinue products at our discretion.

3. Personalized & Custom Orders

Customers are responsible for carefully reviewing all information submitted for personalized or custom products before placing an order.

This includes names, spelling, dates, initials, photographs, artwork, colors, sizes, and any other information or specifications provided by the customer.

Creative Chixology,LLC is not responsible for errors resulting from incorrect information provided by the customer.

Personalized and custom products are subject to the terms outlined in our Return & Refund Policy.

4. Customer-Provided Content

If you submit photographs, artwork, text, names, designs, or other content for use in creating a product, you represent that you have the right to provide that content and authorize Creative Chixology,LLC to use it for the purpose of fulfilling your order.

You agree not to submit content that you do not have permission to use or that violates another person's rights.

Creative Chixology,LLC reserves the right to refuse an order if customer-provided content appears to violate applicable laws or the rights of another person or entity.

5. Orders and Payment

When you place an order through our website, you are submitting a request to purchase the selected products.

An order is not considered accepted until Creative Chixology,LLC has processed the order and payment has been successfully received.

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

  • Product availability
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Incorrect customer information
  • Inability to fulfill the order
  • Other circumstances that may prevent us from completing the order

If we cancel an order after payment has been received, you will be refunded the amount paid for the canceled order.

6. Order Changes & Cancellations

If you need to make a change to an order or request a cancellation, please contact us as soon as possible.

Because many of our products are made specifically for each customer, orders may not be changed or canceled once production has begun.

Please refer to our Return & Refund Policy for additional information regarding cancellations and personalized orders.

7. Shipping & Delivery

Shipping and delivery are subject to our Shipping Policy.

Processing or production time is separate from carrier shipping time. Estimated delivery dates are estimates and are not guaranteed unless specifically stated otherwise.

Creative Chixology is not responsible for delays caused by shipping carriers, weather, natural disasters, incorrect shipping addresses provided by the customer, or other circumstances outside our reasonable control.

8. Returns & Refunds

Returns, refunds, exchanges, damaged products, defective products, and order issues are handled according to our Return & Refund Policy.

By placing an order, you acknowledge that you have reviewed and agreed to the applicable return and refund terms.

9. Intellectual Property

All content on the Creative Chixology,LLC website, including but not limited to product photographs, logos, graphics, designs, artwork, text, branding, and original product concepts, is owned by or licensed to Creative Chixology,LLC unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or use our content or designs for commercial purposes without our prior written permission.

Purchasing a product from Creative Chixology does not transfer ownership of our underlying designs, artwork, photographs, or intellectual property.

10. Customer Use of the Website

You agree to use our website only for lawful purposes.

You may not use our website to:

  • Violate any applicable law or regulation
  • Attempt to gain unauthorized access to our website or systems
  • Interfere with the operation or security of the website
  • Submit fraudulent or misleading information
  • Upload or transmit harmful software or malicious code
  • Infringe upon the rights of Creative Chixology or another person or business

11. Third-Party Services and Links

Our website may contain links to or use services provided by third parties.

Creative Chixology,LLC is not responsible for the content, policies, products, services, or practices of third-party websites or services.

Your use of third-party services may be subject to those providers' own terms and policies.

12. Disclaimer of Warranties

Our website and products are provided on an "as available" basis to the extent permitted by applicable law.

We do not guarantee that our website will always be available, uninterrupted, error-free, or free from harmful components.

Nothing in these Terms of Service is intended to limit any rights or protections that cannot legally be excluded under applicable law.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Creative Chixology,LLC will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms of Service excludes or limits liability where doing so would be prohibited by applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Creative Chixology,LLC from claims, damages, liabilities, costs, and expenses arising from your violation of these Terms of Service or your misuse of our website or products.

15. Changes to These Terms

Creative Chixology,LLC reserves the right to update or modify these Terms of Service at any time.

When changes are made, the updated version will be posted on our website with a revised "Last Updated" date.

Your continued use of our website after changes are posted constitutes acceptance of the updated terms.

16. Governing Law

These Terms of Service will be governed by and interpreted in accordance with the laws applicable to Creative Chixology,LLC's business, without regard to conflict-of-law principles.

Nothing in these terms is intended to prevent you from exercising rights provided to you under applicable consumer protection laws.

17. Email Us

If you have questions regarding these Terms of Service, please contact Creative Chixology,LLC through the contact information provided on our website.

Thank you for supporting Creative Chixology,LLC and our small business.